3 Weeks [19th April 2010]

Today is the BZ day.Huh! Really the "penat" u know :(( . There are 3 major job scope for today given by En Fadly. I will descibe one by one ok :)

1. Install SAP [ABAP Programming,maybe continue using this application 2morrow]
2. Create Incident Report Form
3. En Hafiz & En Nasir need to report each Incident & Problem to me. Then, i will keep this database in ICT Service Pack. Here is the step to logon the database.

• http://portal.misc.net.my/index.aspx
• Application
• ICT Service Desk
• Role: Level 1 Analyst (Set Role)
• File
• New Incident
• Write all details in the form
• save/transfer/solution